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Cajun Valve’s questionnaire process for evaluating damaged valves was a bit "old school", which is to say it was manual -- consisting of clipboards, paper, paper clips, highlighters, and pens. The entire process was laborious and time consuming, required double entry of data, and caused frequent errors. Worst of all, as a manual system, it had no automated checks and balances for quality assurance and approvals. Cajun Valve needed a streamlined, automated, and mobile process that increased efficiency and made their workers' jobs easier.
The new inspection solution for Cajun Valve combines standardized processes (gathering the right material every time) with exceptional usability (an elegant user interface that takes advantage of a tablet’s native features) into a stable, supportable mobile application. In addition to guiding users through a set of standard questions, the application allows them to take pictures of equipment to ensure accurate and detailed information is gathered. Once the survey is complete, the application navigates the data through a series of sign-offs prior to going to the Sales Department for estimating. The new automated solution has virtually eliminated errors, ensured the productive sharing of data, increased efficiency, and simplified the working routine for employees.
Integration with third-party ERP and company active directory
Ability to take and attach pictures to each questionnaire
Sales department web portal for an end-to-end solution
The new mobile application has changed the way we conduct business. There are fewer errors through a much more efficient process. Envoc did a great job of understanding our pain points and creating a solution that alleviated them.
Cajun Valve Services, President
Photo - app in use on location