Lamar Advertising discovers value in automating access to training materials
For an organization as successful and organized as Lamar Advertising, training was much more difficult than it should have been. Content was spread across numerous storage systems and formats with no categorization or search system. For trainers and trainees alike, the process for getting up to speed on new material was frustrating and time consuming due to the difficulty finding and accessing the correct resources. Lamar needed a creative and engaging platform to host all the training materials while allowing simple, streamlined access.
Technologies/skills applied:
Branding
Visual and User Experience Design
Front-End Development
ASP.NET MVC
Video Encoding Automation
The Envoc Solution
The library takes volumes of information that were once scattered across disparate departmental systems and organizes it all into one central hub. Envoc greatly enhanced the user experience by adding a social media aspect to the application. Since most everyone is familiar with social networks, this helped provide an element of familiarity to the new system.
The solution also included content sharing, inboxes, commenting, ratings, and the ability to save favorites. The result is a more efficient and collaborative training environment. Managers can easily assign training bundles to their employees. Users can help one another by suggesting training and by applying ratings and comments to training that they’ve viewed, adding valuable side notes and additional tips to the training content available.
Key Features
A centrally located and well-organized training resource repository with access control
Ability to bundle training packages more easily. For example, FAQ’s, written manuals, and videos that can all be published together as one resource
Ability to measure and track views for all content to see who specifically viewed the materials
Ability to test for internal certifications
Ability to add color-coded personalization, filters and unique identifiers associated with each file and department
Ability to rate videos, comment, and rate the helpfulness of those comments
Envoc truly listened to our ideas and needs and delivered a quality product we’re proud to have as a resource. Their timely and responsive service helped the project run smoothly from beginning to launch of the site and beyond. One positive experience generally leads to another, so whenever it comes time to decide who will take on new projects for us, Envoc continues to be an obvious choice.
Phyllis Young, Lamar IT Business Analyst and Project Manager
The homepage features the latest items, filtered items and popular tags
The user dashboard stores favorited content and a personal inbox of shared content
A view of a manual page with an associated quiz
A view of administration screen of a manual entry